98%
open rate on WhatsApp vs. 20% for traditional email
3x
more documents collected on time with WhatsApp follow-ups
70%
fewer late-filing penalties on recurring tax obligations
+40
tax deadlines tracked automatically — no spreadsheet

Technology and partners

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Features

One platform. Everything inside.

CRM, document collection, calendar, pipelines, AI, and a knowledge base — all in one place. Your team focuses on the technical work, not on chasing the same bank statement for the fifth time.

🤖

Autonomous AI Agents

Multiple agents with personality, memory, and dozens of tools.

💬

Official WhatsApp

Meta API with buttons, lists, media, and approved templates. Unified inbox.

📑

Document Collection

The AI requests invoices, statements, and forms over WhatsApp, attaches them to the card, and flags what's still missing.

📅

Meeting Scheduling

Tax planning, advisory, year-end close — bookings with automatic confirmations and reminders.

🧾

Proposals & Quotes

Build engagement fees, send them over WhatsApp, and track — from draft to approval.

📊

CRM & Multi-Pipeline

Visual funnels for onboarding, monthly collection, and annual filing. Each stage with its own agent.

🔀

Visual Workflows

Drag & drop. Messages, conditions, waits, agents, and documents.

🧠

Client Memory

Tax regime, industry code, recurring gaps, and who needs three reminders every month.

👁️

Internal Assistant

The AI suggests replies for the rep — invisible to the client.

📄

Dynamic Documents

Forms, powers of attorney, and contracts with auto-fill, public links, and e-signature.

🛡️

Approvals

Tax guidance and regime changes only go out with the partner's sign-off.

📚

Knowledge Base

Rates, deadlines, and FAQs by regime — queried automatically by the AI.

Platform · Differentiators

Four things only Benvox does.

What separates a chatbot from a real platform.

01 · Workflow Builder

Visual canvas, drag & drop.

Monthly collection, onboarding, annual filing, tax calendar — build complete accounting processes with triggers, waits, and branching, without writing a single line of code.

📩Day 1 (cron)
🤖AI Agent
📑Request docs
🔀Received?
Reminder
Pending 30s ago
Send regime-change guidance
✓ Approved 5 min ago
Send engagement-fee proposal
02 · Approvals

Control AI actions in real time.

Decide what the AI handles on its own and what needs the partner's OK — tax planning, regime changes, complex guidance. Nothing sensitive slips through.

03 · Internal Assistant

The AI suggests. The accountant sends.

Invisible to the client — the human stays in control, with all the speed and tax context of the AI behind them.

Was my January payroll tax paid yet?
🤖 Suggestion
Your January filing ($267.45) is paid and up to date 😊 The next one is due Feb 20 — want me to send you the payment voucher now?
Business
12-3456789
Small business…
e.g. 3
AI adapted the form to the client's regime
04 · Dynamic Forms

Ask one thing. It asks the rest.

The AI generates the right fields for each case — a business gets asked for its tax ID and regime, an individual for their SSN and dependents — conditions follow-up questions on the context, and drops the answers straight into the CRM. No external form tool, no spreadsheet middleman.

Why

Why switch?

The contrast is the argument.

Your firm today

  • Collection emails with a 20% open rate — the client never even saw it
  • Document overdue — the team chases the same statement 3, 4, 5 times
  • Tax deadline missed over a document the client never sent
  • Clients calling all day: "was my tax paid?", "is the return filed?"
  • New-client onboarding dragging on for weeks
  • Client gets a late penalty — and blames the accountant

Your firm with Benvox

  • WhatsApp with a 98% open rate — the document arrives the same day
  • AI follows up on its own, escalating (day 1, 3, 5) and attaching to the card
  • Tax calendar on autopilot — zero missed deadlines
  • AI answers questions 24/7 by querying the knowledge base
  • Guided onboarding: the AI requests and validates each document
  • Full audit trail: proof you followed up 3x on WhatsApp, with read receipts
Automations

Built for accounting firms

Every pain point in your firm becomes an automation running 24/7 — over the WhatsApp your clients actually open.

📑Document collection (98% open rate)

Invoices, business bank statements, tax-payment proofs. The AI requests them over WhatsApp with automatic reminders when they don't come in — and attaches each document to the client's card. 3x more on-time collection than email.

Hi Mr. Marshall! To close out February, I need your service invoices, your business bank statement, and your tax-payment proofs by Mar 5. You can send them here as a photo or PDF 📎
Got it, I'll send the invoices tonight
Perfect! I'll keep an eye out. The filing is due on the 15th, so the sooner the better 😊

📅Automatic tax deadline reminders

Payroll taxes, sales tax, quarterly filings, year-end forms — every obligation with its own date. The AI alerts the client when they need to act and alerts the team when it's time to file. The tax calendar on autopilot.

Hi Mrs. Regan! Your January small-business tax is due Feb 20 — $267.45. Want me to send the payment voucher now? 📋
Yes please, I always forget this one
Here it is ✅ Pay by Feb 20 to avoid the 2% penalty plus interest.

🧠Tax questions answered instantly

"Can I invoice for services?", "What's the small-business revenue cap?", "Do I need a digital certificate?" — the AI queries the firm's knowledge base and answers on the spot. For complex cases, it escalates to the accountant.

My revenue is getting close to the small-business cap. What happens if I go over?
Great question, Carlos! The cap is $81k/year. Went over by up to 20%? You pay the difference and move to the next bracket the following year. Want me to book a meeting with Mr. Sanders to plan the transition? 📊
Yes, that's probably smart

🆕New-client onboarding (weeks become days)

Articles of incorporation, EIN letter, power of attorney, digital certificate, portal access. The AI requests each item one at a time, validates what comes in, and flags what's still missing — no lost emails.

Hi Amanda, welcome to Horizon Accounting! 🎉 I'll request your documents one at a time. First: can you send me your Articles of Incorporation?
[photo of incorporation docs]
Got it ✅ Next: your EIN confirmation letter (the IRS PDF). Send it over whenever you have it 📄

📊Personal tax season without the chaos

Tax season here? The AI kicks off collection for each individual client: income statements, medical receipts, education, retirement contributions. One document at a time, without overloading the team or the client.

Hi Renata! Starting your 2026 tax return. First up: your income statement (W-2) from your employer (HR or the employee portal) 📋
Got it today! [photo of the statement]
Perfect ✅ Next: did you have medical expenses in 2025? If so, send the receipts. If not, just let me know and we'll skip ahead 🏥

💤Reactivating your inactive book

A client who's gone too quiet may be unhappy — or getting courted by a competitor. The AI keeps the relationship alive: periodic check-ins, tax news relevant to their industry, an invite to an advisory session.

Hi Mr. Powell! It's been a while since we talked about anything beyond the monthly filings. There's a change that could lower the sales tax in your industry — want me to check whether it applies to you? 💡
Really? Tell me more
I can book a meeting to review the last 12 months of invoices and see how much you could recover 📊

🚨Proactive compliance alerts

Digital certificate expiring, license lapsing, an open tax matter — the AI monitors and alerts before it becomes a problem. The client feels the firm has everything covered, and the partner approves anything sensitive.

Hi Mr. Marshall! Heads up: your digital certificate expires in 15 days (Mar 12). Without it I can't sign your filings. Want me to recommend the nearest provider? ⚠️
Wow, had no idea! Yes please
I'll send you the contact and open the renewal task. Once the new one's issued, I'll update it in the system ✅

NPS: churn caught before it happens

A quarterly satisfaction survey. Low score? It alerts the partner to act before a cancellation. High score? It asks for a referral and a Google review. The thermometer that prevents a client quietly switching accountants.

Hi Lucy! On a scale of 0 to 10, how likely are you to recommend Horizon Accounting? Your opinion means a lot ⭐
A 6. Sometimes replies take a while and I'm left unsure where I stand
Thank you for the honesty! I'll pass this on to Mr. Sanders, and from now on you'll get automatic monthly updates on your obligations 💙

How many documents are pending at your firm right now?

We set Benvox up with your real clients, your deadlines, and your processes. In 15 minutes you'll watch the AI request documents, flag tax deadlines, and answer questions — no commitment.

Book a personalized demo